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Hours: 9.00am - 5.00pm AEST Monday to Friday, excluding public holidays.
enquiries@geedupclothing.com

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Geedup Co. US

Geedup Co. US Help Desk

Shipping Times

Do international orders incur customs and duties taxes upon checkout?

When will my order be dispatched?

How do I track my order?

My address is wrong, can I update it?

SHIPPING & DELIVERY

US Returns Address

Returns & Exchanges Policy

Returns Process

How long will my return take?

My item is faulty, what do I do?

RETURNS & EXCHANGES

Where can I find your size guide?

How do your garments fit?

SIZING

How do I unsubscribe?

ACCOUNT INFORMATION

What is Certilogo?

What is a "smart tag" and where can I find it on my item?

What is the process of product verification?

I found a product with a "smart tag", does this mean it's authentic?

CERTILOGO

How can you gain access to The Vault

How do I know I have gained access to The Vault?

What happens if I close my browser while in the Vault?

Can I buy as much as I want in The Vault?

How do I check my lifetime spending to see if I qualify for Vault access?

I no longer have access to my registered phone number/email. How can I receive my code?

Can I use discount codes or store credits in The Vault?

Can I return or exchange products purchased from The Vault?

THE VAULT

When are you restocking?

Gift cards

Missed out on high demand item

I haven't received my order confirmation!

OTHER FAQs

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