My item is faulty, what do I do?Updated 10 months ago
We are so sorry to hear this - let's get this resolved as quickly as possible.
You can reach out to our friendly Customer Service Team a number of ways, the easiest and fastest way to resolve this for you is to fill in the Contact Form by clicking our 'Help & FAQs' tab at the bottom of this screen. Make sure you have your order number, email address and preferred outcome on hand ready to help us provide you with a quick resolution.
IMPORTANT: Please complete the returns form HERE BEFORE you send your item back. Any items returned to us without this ticket we are not liable for.